Help Paying Your Bill

Hospital Fair Billing Program

Pursuant to Health and Safety Code § 127410(c)(5) and 22 CCR§ 96051.11(a)(1), San Diego County Psychiatric Hospital shall comply with the above stated requirements, in order to establish criteria and procedures for providing Financial Assistance to individuals who have no reasonable means to pay and consistent with the mission of San Diego County Psychiatric Hospital.

San Diego County Psychiatric Hospital (SDCPH) provides emergency psychiatric services to San Diego County residents suffering from serious mental illness (SMI) and to provide short- or long-term behavioral health services for such persons without regard to insurance or funding. Patients who recieve services at the San Diego County Psychiatric Hospital will not be billed for our services. We will bill Medi-Cal for crisis intervention, crisis stabilization services, and discharge prescriptions that you receive if you are eligible for that government program. No Medi-Cal application is required to receive free care.

SDCPH provides charity care or free care to all patients.

  • There are no eligibility requirements for discount payment or charity care.
  • An application is not required for discount payment or charity care.

There are free consumer advocacy organizations that will help you understand the billing and payment process. You may call the Health Consumer Alliance at 888-804-3536 or go to https://healthconsumer.org/ for more information.

You may be eligible for health care coverage under Covered California or Medi-Cal. Please contact Customer Service at the Health Consumer Alliance for information about these programs.

For more information, please call 619-692-8232, Monday-Friday: 9am-5pm.

Charity Care and Discount Payment Policies

View our Charity Care and Discount Payment policies through the links below:

You may also request a copy by calling 619-692-8232, Monday-Friday: 9am-5pm.

Shoppable Services

You will not be billed for exams, procedures, tests, or services you receive at SDCPH.

Hospital Bill Complaint Program

The Hospital Bill Complaint Program is a state program, which reviews hospital decisions about whether you qualify for help paying your hospital bill. If you believe you were wrongly denied financial assistance, you may file a complaint with the Hospital Bill Complaint Program. Go to their website for more information and to file a complaint.