Mental Health Outpatient Services

Assertive Community Treatment Services

Woman in the community receiving ACT services from a case manager

Assertive Community Treatment (ACT) programs provide the highest level of community-based outpatient care for adults who are experiencing or at risk of homelessness, have a serious mental illness, and who may also have a substance use condition. ACT is an intensive case management treatment model that adopts a “whatever it takes” approach to care with in-person services provided several times per week including weekends and holidays, in addition to regular business hours. All programs have 24/7 on-call availability.

Depending on the need, services may include:

  • Rehabilitation and recovery
  • Psychiatry
  • Nursing
  • Intensive case management
  • Linkage to substance use treatment
  • Supported employment
  • Peer support 
  • Supportive housing
  • Payee services
  • Transportation

See below for a list of ACT programs serving adults ages 18 and older except where noted. Programs serving youth can be found on the bottom of the page.

Community Toolkit

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Learn More

To see if Assertive Community Treatment (ACT) services are right for you or a loved one, contact:

  • Optum's Single Point of Access Team by calling (800) 842-2652 Monday-Friday, 8am-5pm, or
  • Any of the programs directly listed in the tables below.

Participants must be adults who are:

  • Living with a serious mental illness and may also have a co-occurring substance use condition
  • Experiencing homelessness or at risk of homelessness
  • In need of intensive mental health services

If you’re a behavioral health provider, all referrals to ACT programs begin by submitting a Referral Form located on the Optum Single Point of Access website. Call (800) 842-2652 or email SD_ReferralCenter@optum.com during Monday-Friday, 8am-5pm, for more information.

In addition to Assertive Community Treatment, we also offer other outpatient mental health services for adults who have a higher level of need. Visit our Behavioral Health Clinics or Case Management program webpages for more information. If you'd like to explore outreach options to connect someone you care about to treatment, the  Telecare In-Home Outreach Team (IHOT)  or the  CARE Act program  may be able to help.  

ACT Programs

ACT programs by Region can be found below. Individuals may access services at any of the programs listed, regardless of the Region in which they live. As noted in the tables below, some ACT programs offer in-house substance use services and some are only available through a direct referral.

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  • North Central
    Program Address and Phone Business Hours Population Served
    Community Research Foundation – IMPACT

    1260 Morena Blvd, Ste 100, San Diego, CA 92110

    Neighborhood: Linda Vista

    Phone: (619) 398-0355
    After Hours: (619) 876-6715

    		 8am-5pm | Monday-Friday Adults ages 25-59
    TURN BHS City Star

    8775 Aero Dr, San Diego, CA 92123

    Neighborhood: Serra Mesa

    Phone: (858) 609-8742

    		 8am-4:30pm | Monday-Friday Adults ages 18+
    Pathways Catalyst

    7986 Dagget St, San Diego, CA 92111

    Neighborhood: Kearny Mesa

    Phone: (858) 300-0460

    		 8:30am-5pm | Monday-Friday Transition age youth ages 16-25

    Telecare Assisted Outpatient Treatment (AOT)

    Direct referral only

    1660 Hotel Circle North, Ste 101, San Diego, CA 92108

    Neighborhood: Mission Valley

    Phone: (619) 481-3840

    8:00am-4:30pm | Monday-Friday

    Drop-in center: 9:30am-4pm | Monday-Friday

    Adults ages 18+ referred through Telecare IHOT

    Telecare La Luz ACT

    Direct referral only

    3491 Kurtz St, Ste 150, San Diego, CA 92110

    Neighborhood: Midway/Sports Arena

    Phone: (619) 320-2404

    		 8:00am-4:30pm | Monday-Friday

    Adults ages 18-59 discharging from County-approved long-term care facility

    Telecare Vida ACT

    Direct referral only

    3491 Kurtz St, Ste 150, San Diego, CA 92110

    Neighborhood: Midway/Sports Arena

    Phone: (619) 332-5830
    Fax: (619) 810-2313

    		 8:00am-4:30pm | Monday-Friday

    Adults ages 18+ referred through Office of the Public Defender’s Defense Transition Unit and the San Diego Sheriff’s Department

    Telecare Tesoro

    Direct referral only

    3491 Kurtz St, Ste 150, San Diego, CA 92110

    Neighborhood: Midway/Sports Arena

    Phone: (619) 320-2404

    		 8:00am-4:30pm | Monday-Friday

    Adults ages 18-59 stepping down from acute care referred through hospital social worker

    Telecare Gateway to Recovery

    Direct referral only

    3132 Jefferson St, San Diego, CA 92110

    Neighborhood: Old Town

    Phone: (619) 683-3100

    		 8:00am-4:30pm | Monday-Friday

    Adults ages 18+ stepping down from long-term facility

    Telecare Pathways to Recovery

    Direct referral only

    3132 Jefferson St, San Diego, CA 92110

    Neighborhood: Old Town

    Phone: (619) 683-3100

    		 8:00am-4:30pm | Monday-Friday

    Adults ages 18-59 discharging from long-term facility

    Telecare Behavioral Health Court

    Direct referral only

    Temporary address:
    3491 Kurtz St, Ste 150, San Diego, CA 92110

    Neighborhood: Midway/Sports Arena

    Phone: (619) 276-1176
    After Hours: (619) 507-6780 

    		 8:00am-4:30pm | Monday-Friday

    Adults ages 18+ formerly incarcerated and referred through the San Diego County Supreme Court
  • North Coastal
    Program Address and Phone Business Hours Population Served
    Turn BHS North Coastal

    2122 El Camino Real, Ste 102, Oceanside, CA 92054

    Phone: (760) 290-8170

    		 8am-5pm | Monday-Friday Adults ages 18-59
  • North Inland
    Program Address and Phone Business Hours Population Served
    Turn BHS North Star

    474 West Vermont Ave, Escondido, CA 92025

    Phone: (760) 432-9884

    		 8:30am-5pm | Monday-Friday Adults ages 25-59
  • South
    Program Address and Phone Business Hours Population Served
    Community Research Foundation – South Bay IMPACT

    855 3rd Ave, Ste 1110, Chula Vista, CA 91911

    Phone: (619) 934-5770
    After Hours: (619) 380-4907

    		 8:30am-5pm | Monday-Friday Adults ages 18-59
  • East
    Program Address and Phone Business Hours Population Served

    TURN BHS ACTION East

    Includes in-house substance use program 

    10201 Mission Gorge Rd, Ste O, Santee, CA 92071

    Phone: (619) 383-6868

    		 8am-5pm | Monday-Friday Adults ages 18+ 
  • Central
    Program Address and Phone Business Hours Population Served
    Community Research Foundation – Downtown IMPACT

    995 Gateway Center Way, Ste 300, San Diego, CA 92102

    Neighborhood: Downtown San Diego

    Phone: (619) 398-2156
    After Hours: (619) 241-3700

    		 8am-5pm | Monday-Friday Adults ages 18+ living in Downtown San Diego
    Community Research Foundation – Senior IMPACT

    928 Broadway, San Diego, CA 92101

    Neighborhood: Downtown San Diego

    Phone: (619) 977-3716
    After Hours: (619) 573-7134

    		 8:30am-5pm | Monday-Friday Adults ages 60+

    TURN BHS ACTION Central

    Includes in-house substance use program

    1011 Camino Del Rio South, Ste 300, San Diego, CA 92108

    Neighborhood: Mission Valley

    Phone: (619) 287-8225

    		 8am-6pm | Monday-Friday Adults ages 18+ 
    TURN BHS Center Star

    4283 El Cajon Blvd, San Diego, CA 92105

    Neighborhood: City Heights

    Phone: (619) 521-1743

    		 8:30am-5pm | Monday-Friday Adults ages 25-59 with a history of justice involvement 

Children & Youth Wraparound Services

Family with young child meeting with counselor

Similar to ACT services, "wraparound services” are designed to support children, youth, and their families who require more intensive outpatient care with services provided in the community or in home-based settings. Unlike traditional problem-focused programs, wraparound programs are comprised of a team working together to focus on the needs and strengths of each individual and their family to achieve positive outcomes and improve well-being. The team "wraps" around the family and includes accessing natural supports that the youth and family identify as integral in their life. The goal of this approach is to prevent someone from needing more intensive care or to successfully transition them back home after receiving higher levels of care.

For more information on wraparound programs, call the Access and Crisis Line at (888) 724-7240. To search all behavioral health services for children, youth, and families, refer to the Behavioral Health Service Directories for Children, Youth, and Families and select the 'Printable Directory.' 

Not sure where to start?

Call the Access and Crisis Line (ACL) at 1-888-724-7240 to speak to an experienced counselor who can help find the right service for you or someone you care about. The ACL is operated 24 hours a day, 7 days a week with support available in over 200 languages. Live chat and other resources are available through the ACL website or up2sd.org.

If you are experiencing an emergency, please call 911.