General Relief FAQs

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• How do I apply for General Relief?

  Click on the link:  How to Apply for General Relief

• How long should it take to process my application?

  All General Relief applications must be processed as soon as possible but no later than thirty (30) calendar days from the date the application was filed.  The County must notify the applicant if eligible or not, no later than 30 calendar days from the date of application.

• Can a homeless person get General Relief?

  Yes.  A person must reside in San Diego County.  Residing in permanent housing or having a fixed mailing address is not required.

• Can I get General Relief if I am not a United States citizen?

  You may be eligible if you are a qualified noncitizen.  This includes Permanent Legal Residents (holders of a green card), refugees, asylees (an individual who has been granted asylum), individuals granted withholding of deportation or removal, Cuban/Haitian entrants, individuals paroled into the U.S. for an indefinite period by immigration authorities, conditional entrants (temporary green card).

• Will the county report my immigration status to the immigration authorities?

  No.  Your immigration status information will only be used to check if you are eligible for General Relief.  However, if your sponsor is not meeting their obligation to properly support you, they will be reported to USCIS if you have to receive aid because of that.

• Who do I call if I have questions about my case or application?

  To find out about the status of your case or application, or to ask any other question about your case, you can:

  • Call Access:
    • The phone number to Access is 1-866-262-9881
    • The TDD number for the hearing impaired is 711
  • Fax Access:
    • The fax number is (858) 467-9088.

  To go to the Access webpage click:  County of San Diego:  Access

  You may also call the worker listed on your Notice of Action.