Accela Updates

Dear Customer,

The County is making enhancements to our business process and computer systems in Planning & Development Services (PDS) and in Public Works (DPW) that will help us provide an even better online experience for you.

On November 26, 2012 we launched a new online permit system that enables you to research and apply for permits, and obtain other planning and development information through a single website. This effort is aligned with our commitment to provide transparency and robust online services for you, our customers.

Below you will find helpful online guides and other updates on the respective departmental websites about the launch of the new system. As always, if you have questions or need help accessing our online services, please call us at 858-694-2960.

Thank you again for your continued business with the County of San Diego and your patience and understanding as we enhance our computer systems to serve you better.

Department of Public Works

Department of Environmental Health

SYSTEM HELP GUIDES:

Accela Citizen Access - How to submit a Modification Request

Accela Citizen Access - How to check your record status

Accela Citizen Access - How to conduct property research

Accela Citizen Access - How to research permit inspection history

Accela Citizen Access - How to upload GIS files

Accela Citizen Access - How to attach your CSLB license to your account

Accela Citizen Access - How to apply for a building permit

Accela Citizen Access - How to run reports for building permits

Accela Citizen Access - How to print a building permit invoice