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Transportation

Note, this information is subject to change. Be sure to check back regularly.
Facilitating Access to Coordinated Transportation (FACT)
www.factsd.org | (888) 924-3228
Description:
- FACT offers rides in San Diego County for seniors aged 60+, persons with disabilities, students, veterans, and other residents who need assistance to make essential trips for medical needs or grocery needs
- To arrange for a ride, call between 8:00 am and 3:00 pm, Monday – Friday
- Please have the name(s) of the rider(s) to be transported, the pick-up address and time, and specify if any rider uses a mobility device such as a wheelchair or scooter
- Rides are available on a first-come, first-served basis
- Call at least one day ahead, if possible, to arrange for a ride
San Diego County Senior Transportation Program
The County of San Diego is partnering with On the Go to operate the San Diego County Senior Transportation Program. This program provides safe and reliable transportation for older adults living in specific areas at no cost to the rider. Each eligible rider will receive up to 100 miles worth of rides each month.
No-Cost Transportation Program Eligibility Criteria- Individuals Must:
- Be at least 60 years old.
- Have a household income at or below 80% of San Diego County Area Median Income.
- Live in one of the following
zip codes in San Diego County: 91901, 91905, 91906, 91910, 91911,
91915, 91917, 91934,91935, 91945,91948, 91950, 91962, 91963, 91977,
91980, 92004, 92020, 92027, 92055, 92058, 92060, 92066, 92070,
92081, 92083, 92084, 92086, 92102, 92105,92110, 92113, 92114, 92139,
92154, 92173, 92259, 92536, 92672
OR
- Live in a 0-50% quartile on the California Healthy Places Index in San Diego County.
For questions or to apply, please contact 855-638-2279 to speak with a live agent or visit https://otgrides.org/sd-enrollment.
Ride Well to Age Well Guide
Transportation options included in the guide:
- FACT (Facilitating Access to Coordinated Transportation): (888) 924-3228
- MTS Access: (619) 557-4555
- NCTD Lift: (760) 726-1111
Use and share the Ride Well to Age Well Guide in your community:
Frequently Asked Questions for Medi-Cal Transportation Services
The document below addresses common questions regarding Medi-Cal Transportation Services.