County Fire Ambulance Services and Fees

Who we serve

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The San Diego County Fire Protection District Ground Ambulance Service Area covers most communities in the unincorporated area of San Diego County. 

See a map of our service area (PDF)

Our partners 

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Some communities are served by our transport partner, American Medical Response (AMR).  As a part of the Ambulance Service Area, AMR is our partner in training, evaluation and improving the entire system to meet the needs of our residents. We remain committed to an equitable, world-class service level that supports the diverse residents in the Ambulance Service area. 

Fees

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Rates for current and future Fiscal Years:

Service FY 2024-25 Rate FY 2025-26 Rate

Base Rate

(per transport)

 $3,565 $3,743

Mileage

(per mile)

 $46 $48

Treat, No Transport

(per occurence)

 $438 $460

Standby/Special Event

(per hour)

 $224 $235

You can find more information about fees in the County Administrative Code.

Billing and Records 

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 Contact Digitech at (855) 479-4111 for services and records

Difficulty paying bill

Please contact Digitech to work through questions about your bill balance. They may have options to help you.

If you don’t have insurance

See the County Medical Assistance page for information about Medi-Cal or other health insurance programs.

 

Other information

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General questions

For general questions, not related to billing or records requests, please call 858-974-5999  or email the County Fire EMS Bureau

Personal property questions

If you were transported by ambulance and have questions about what happened to your personal property, email CALFIRE-EMS staff. Include as much information as you can, like:

·       Name

·       Date

·       Time

·       Area of incident

·       Hospital the ambulance took you to

·       Description of items  

HIPAA form

County HIPAA Acknowledgement Form

Feedback

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If you recently received service from us, we invite you to share your feedback with us by participating in this survey.

 

Our goals

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Our ambulance service is focused on improving patient outcomes and reducing health disparities in our communities. We do this by:

·       Enhanced clinical training for our providers

·       New approaches to the delivery of care and new technologies

·       System integration between the first responder network and ambulance services.

Matching the correct provider, destination, or information for each service request is central to our goal of exemplary service.