Code Compliance Division
The Code Compliance team provides services to address community concerns and violations of our codes and ordinances in the unincorporated area of San Diego County. We respond to requests from residents to investigate concerns and educate the public about County Codes to gain voluntary compliance. Protecting the community's resources is important to PDS, and we are committed to the enforcement of County Codes. We are also committed to a high level of customer service, and prompt resolution of any Code Compliance issues whenever possible. We have included helpful links and information below.
NEW: Code Compliance has moved to the second floor of 5510 Overland Ave. For the full address, visit our Contact Us page.
Helpful Links
Important Information
See How We Are Doing
Code Compliance is committed to improving services by using
outcome-based performance metrics to measure performance and
department goals.
Fiscal Year 2022-2023 Performance Metrics | Goal | Q1 | Q2 | Q3 | Q4 | Total | Average |
---|---|---|---|---|---|---|---|
Total Open Cases | 3,092 | 646 | 521 | 608 | 1,775 | N/A | |
Total Closed Cases | 2,750 | 494 | 604 | 621 | 1,719 | N/A | |
Respond to Complaints Within 24 Hours | 95% | 61% | 75% | 97% | N/A | 78% | |
Complaint to Inspection Within 5 Days | 80% | 77% | 67% | 76% | N/A | 73% | |
Cases Closed Within 12 Months | 60% | 58% | 60% | 59% | N/A | 59% | |
Voluntary Compliance | 95% | 89% | 90% | 90% | N/A | 90% |
Code Compliance Pages
Please see the Code Compliance pages below
for detailed information about the division.