On-Line Services

The Department of Environmental Health and Quality is pleased to offer residents and customers opportunities to do business over the Internet.  Increasingly, the information and processes that were only available via a visit to  our offices are now on-line.  Please contact DEHQ at (858) 505-6700 or email dehinbox@sdcounty.ca.gov if there are services you would like on-line that are not found below.

Citizen Access is a LUEG-wide consolidated website with online services to search records, to pay for existing permit (record) and re-inspection fees, and to apply for permits on-line.

• Payment Online:  For online payments, click Citizen Access or go to http:/www.dehpay.com.  Go to the DEHQ tab, then in the General Search section, enter the Record Number (printed on invoice) in the Record Number field and click Search.  Click on Payments, select Fees from dropdown list, click "Pay Fees" link, then click on "Continue with Application", and select one of the Payment options. Online payment instructions are available in English and Español.
  • Online payments can only be made on existing permit  (records) and for re-inspection fees
  • Online payments can be by EFT (Electronic Fund Transfer) or by credit card (Visa, Master Card)
• Search Records Online:  Research all permits issued by the Departments of Environmental Health, as well as those issued by other Land Use & Environment Group (LUEG) departments such as Planning & Development Services (PDS) and Public Works (DPW).
• Search Online Document Library:  DEHQ Land and Water Quality Division (LWQD) has a library of record documents that are searchable by parcel number, address, and permit number.
• SD Food Info - The Department of Environmental Health and Quality's SD Food Info website allows the public to search online for the most recent routine inspection information for all retail food facilities in San Diego County.
• Search, retrieve, map and download the most frequently requested information stored by the Department of Environmental Health and Quality. Datasets include;
  • List of permitted food facilities
  • List of permitted housing facilities
  • List of permitted swimming pool facilities
  • List of hazardous materials facilities,
    • hazardous chemicals and wastes stored
    • inspection and Violation information
    • underground storage tank information
• Report a suspected Foodborne Illness (Food Poisoning) related to retail food facilities, such as restaurants and markets, within San Diego County by filling out the Foodborne Illness (Food Poisoning) Intake Form.
• Starting March 21, 2024, all Public Record requests must go through the County of San Diego’s new centralized platform, which you can access here - Public Records Request Center (PRRC). 
  • Submitting a Public Record requests using the new PRRC platform, you ensure a faster review and processing time versus contacting the departments directly. When entering in the request, please make sure to enter a request description, attach any relevant documents, and select which County departments you want to request information from. Access the “Make a Request” page at: https://pra.sandiegocounty.gov/requests/new. The PRRC also serves as a database for all county PRA requests and associated records processed since the platform's launch on March 21, 2024.
  • To search, visit: https://pra.sandiegocounty.gov/requests. For questions and contact information, please visit our ‘Helpful Suggestions’ webpage: https://pra.sandiegocounty.gov/faqs